General Terms and Conditions
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as a supplier (Feluno) via the website https://Feluno.com/. Unless otherwise agreed, we object to the inclusion of any terms and conditions used by you.
(2) A consumer within the meaning of the following provisions is any natural person who concludes a legal transaction for purposes that cannot be attributed either to their commercial activity or to their self-employed professional activity in the main. A trader is any natural or legal person or a company with legal capacity who, when concluding a legal transaction, is acting in the exercise of their self-employed professional or commercial activity.
§ 2 Conclusion of the Contract
(1) The object of the contract is the sale of goods.
(2) Once the product in question is posted on our website, we make you a binding offer to enter into a contract under the conditions specified in the item description.
(3) The contract is concluded through the online shopping cart system as follows:
The goods intended for purchase are placed in the "shopping cart." You can use the corresponding button in the navigation bar to call up the "shopping cart" and make changes there at any time.
After opening the checkout page and entering your personal data as well as the payment and shipping conditions, all order data are displayed again on the order summary page.
If you use an instant payment system (e.g., PayPal / PayPal Express) as your payment method, you will either be taken to the order summary page in our online store or you will first be redirected to the website of the instant payment system provider.
If you are redirected to the respective instant payment system, please make the desired choice or enter your details there. Finally, you will be directed back to the order summary page in our online store.
Before placing the order, you have the opportunity to check all the data again, change them (also via the "back" function of the Internet browser), or cancel the purchase.
By placing the order via the "buy" button, you declare your legally binding acceptance of the offer, thereby establishing the contract.
(4) The processing of the order and the sending of all information necessary in connection with the conclusion of the contract is carried out via e-mail, partially automatically. You must therefore ensure that the e-mail address you provide is correct, that the receipt of the e-mails is technically guaranteed, and above all, not prevented by SPAM filters.
§ 3 Special Agreements on Payment Methods Offered
(1) Payment by Invoice via Klarna
In cooperation with Klarna, we offer purchase by invoice as a payment option. The payment period is 14 days from the invoice date. The invoice will be issued upon shipment of the goods and will be sent either by e-mail or together with the goods. The payment is made to Klarna. Please note that the Klarna invoice is only available to consumers. The full terms and conditions for purchase on invoice can be found here.
Privacy Statement:
Klarna monitors and evaluates your data and, where there is a legitimate interest and reason to do so, exchanges data with other companies and credit agencies. Your personal data will be handled in accordance with applicable data protection regulations and as indicated in the Klarna Privacy Policy.
§ 4 Right of Lien, Retention of Title
(1) You may only exercise a right of retention insofar as it relates to claims from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory warranty rights shall apply.
(2) As a consumer, you are requested to check the item immediately upon delivery for completeness, visible defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to comply with this will not affect your statutory warranty claims.
§ 6 Choice of Law
(1) Dutch law shall apply. For consumers, this choice of law applies only insofar as the protection afforded by mandatory provisions of the law of the state of the consumer's habitual residence is not withdrawn (principle of favorability).
(2) The provisions of the UN Sales Convention shall expressly not apply.
Information for the Customer
1. Online shop is operated by:
Feluno
E-mail address: info@Feluno.com
Phone number: 0640038488
Alternative dispute resolution:
The European Commission offers an out-of-court online dispute resolution (ODR) platform, available at https://ec.europa.eu/odr.
We are not obliged or willing to participate in any dispute resolution procedure before a consumer arbitration board.
§ 7 Accuracy, Completeness and Timeliness of Information
We accept no liability if the information provided on this website is not accurate, complete, or current. The material on this site is for general information purposes only and should not be used as the sole basis for making decisions without consulting primary, more accurate, complete, or current sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is not necessarily current and is provided for informational purposes only. We reserve the right to change the content of this website at any time, but are under no obligation to update the information on our website. You agree that it is your responsibility to monitor changes on our website.
§ 8 Changes in Service and Prices
The prices of our products are subject to change without notice.
We reserve the right to change or discontinue the Service (or any part or content thereof) at any time without notice.
We will not be liable to you or any third party for any modification, price change, suspension, or interruption of the service.
§ 9 Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may apply to orders from or under the same customer account, the same credit card, and/or orders with the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the e-mail address and/or billing address/phone number you provided at the time of the order. We reserve the right, in our sole discretion, to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your e-mail address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if necessary.
Please read our return policy for more information.
§ 10 Personal Information
Your personal information provided through the store is subject to our privacy policy.
§ 11 Disclaimer; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service indefinitely or discontinue the service at any time without notice.
You expressly agree that your use of, or inability to use, the service is at your own risk. The service and all products and services made available to you through the service are provided (unless expressly stated by us) without any representation, warranty, or condition of any kind, express or implied, including any implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Feluno, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, loss of savings, loss of data, replacement costs, or similar damages, whether in contract, tort (including negligence), strict liability, or otherwise, arising out of the use of any of the services or products obtained through the service, or for any other claim related in any way to your use of the service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of the service or any content (or any product) posted, transmitted, or otherwise made available through the service, even if advised of their possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability is limited to the maximum extent permitted by law.
§ 12 Indemnification
You agree to indemnify, defend, and hold harmless Feluno and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.